Dealing with Difficult Clients

Who is your most difficult client? Every lawyer has a story. Some difficult clients demand the moon by Friday while others send constant questions that slow you down. Some "overshare" while others hold back critical information. Some change their minds incessantly while others act stubbornly. And then, of course, there are the fee disputes, where you may have to defend your value six minutes at a time. In this seminar, we discuss how to turn conflicts like these into relationship-building moments, helping you grow as a lawyer and a leader in your practice.